Regency Mortgage Services was formed by Chris Pownall in July 2013, Chris was previously a Partner in a successful Mortgage Advice firm for over 11 years.
Having a strong belief that as professionals we should be as well Qualified as possible, whilst holding the standard Industry exams such as the Financial Planning certificates 1,2 & 3 and CeMap Chris also holds CerGi, Equity Release, RO1 and has just studied and passed the Advanced Mortgage Advice Qualification RO7.
Financial Planning Certificate 1,2,3
ER1 Equity Release
RO1 Financial Services, Regulation & Ethics
over 15 years in the mortgage industry sector
We offer an advice & recommendation service to clients based in London and the Home Counties that require a very personal service, they are usually very busy and require us to recommend suitable mortgage and insurance products and need us to process the application to point of offer whilst liaising with Estate Agents and Solicitors to make it a hassle free process.
The personal service means that your application will not be passed over to a member of staff that you don’t know, Chris will be your main point of contact throughout the process and will know exactly what stage your application is at and will provide you with regular updates.
What our customers have to say
Chris was on the ball throughout the whole mortgage process , and kept me up to date every step of the way. More than happy with the service I received from Regency Mortgages and would definitely recommend them with no hesitation.
Having used Chris’s services twice now, I can thoroughly recommend him, as he has saved us alot of money and worry when dealing with the minefield of mortgage products that are out there. If you are sorting out your mortgage then give him a call.
He managed the process end to end which gave us confidence as first time buyers. I would not hesitate to recommend Chris’s services to friends and family. Expert mortgage and insurance advice is often hard to find, but Chris has absolutely cracked it.
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We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.)