Buy to Let
A Buy to let mortgage is for borrowers who want to purchase a property to let out to tenants, although they work in a similar way as a residential mortgage they do not fall within the same regulation and the criteria for lending is very different.
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We work with people that want to purchase their first buy to let property and also people that own or want to own a portfolio of properties.
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We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.)