We also work with you to understand your personal circumstances and requirements with regard to insurance to protect both you, your loved ones and your property.
There are a variety of different insurance options and we believe education is the key, as this will allow you to be able to make an informed decision about how you wish to protect your future.
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We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.)